Customers who switched away from the iPhone always had one nagging problem: iMessage. Now, Apple has an app for that.
Apple quietly introduced a new tool in last couple of days that solves one of the biggest headaches former iPhone owners have:lost messages.
The problem began when Iphone users sing up for iMessage in the first place.The service Apple introduced in 2011,helps iPhone users communicate with another over data networks and WI-FI, instead of using text messages on cellular networks.
To do this,Apple keeps track of a user's phone number so that when another iphone user tries to send a message, it can shift to iMessage instead.
What happens if user no longer own an iPhone? Until now,they had to turn off i Message on their old phone before turning on a shiny new Android or windows phone devise(or Blackberry, if that's your thing). Some users,however, have said turning off doesn't always solve the problem.
Unhappy users,former iPhone owners have sued tech titan over the issue, complaining they fell into a void where iMessage texts do not travel.
Worse,the sender usually thinks the message was delivered even though it was never was.
Apple's new tool includes step by step instructions for de-registering iPhone's still in the possession of their former users.
And for those who no longer have Iphone, the page includes an option for typing in their in their phone number and receiving a confirmation code that can be entered to confirm their choice.