Bold Print Instructions
It’s put in bold for a reason. There’s absolutely no way that you can look at the image of this envelope and not have your eyes immediately drawn to the “Do Not Fold” text. It’s also worth adding that those cardboard envelopes don’t bend so easily.
There was obviously some carelessness at play here. Unfortunately, that is to be expected in mail service. So many items to sort, so many deliveries in a day. Everything just turns so mundane and repetitive for postal workers that they lose focus on taking special care of the deliverables. Let’s hope framing the diploma will help smooth the bend out for this new graduate.