Read the instructions
Sometimes even the best instructions are not good enough. A person left not one but two instructions that they didn’t want any engraving on the metal plate. It turned out that they took it as a text for engraving. In this day and age of outsourcing, mistakes like this happen a lot.
This person probably sent their order by message or left it on a machine secretary. The people who received the order don’t know a word of the English language. They just engraved the words the machine gave them. It looks funny, but we bet the customer wasn’t amused when he saw it.