The Spark
Shane is probable the office prankster at this workplace and likes to make a boring, average day much more exciting and fun for everybody. It seems like management does not agree too much with his style and would prefer that he stops messing with customers. I wonder where this whiteboard is in the office – hopefully it isn’t out in the open!
I personally think that someone pretending an order from a business is a game show makes it fun and memorable and can even get this person to come back and order again. It makes the place of business more memorable than a boring transaction that can happen anywhere. But management here doesn’t agree with the fun side of business.