Pillow customization
In most hotels across the world, you’re stuck with what you get. That is, unless you pay for one of the more premium-priced rooms, then you can ask housekeeping for nearly anything your heart desires (within reason). In Japan, when it comes to your pillows and comfort, you have several options to choose from.
You can select the perfect pillow based on density, bounciness, and filling. There are also different color options. The service industry in Japan strives to offer premium services, regardless of how much money you dish out. We wish it were like that everywhere…