There’s absolutely nothing we can do to avoid flight delays. Even these companies that pay millions to keep track of their flight schedules end up making mistakes. However, these mistakes, while costly on the airline company’s end, is super-frustrating for us passengers.
Remember how Japan strives to provide the best service possible? Well, even delays are unavoidable, but the airport staff will actually let you know that they’re sincerely sorry for the inconvenience. Bowing is a part of their tradition, which probably wouldn’t work very well here in the States, but even if it’s not the staff’s fault, they’ll go out of their way to let you know that they’re truly sorry.