You never know
Do you remember that woman who alerted the authorities of her abusive husband/boyfriend by calling 911 to order a pizza? While that took some quick-thinking on the caller’s part, the responder can also have their wits about them.
One time, a man called 911 to tell them that his wife was choking on food, but a few moments later, she seemed to be fine. Although this report could’ve been canceled, the responder had a dreadful feeling in the pit of her stomach. After speaking with the wife, she confirmed that the husband was dangerous and that her report needed to be escalated.