Staff
Expectation: Staff on cruise ships are expected to have certain abilities, not just those related to the technical aspects of the job. They must possess a number of soft skills in order to remain effective. To ensure everyone on the cruise is satisfied.
Reality: It’s a level of service You’ve never had before. Furthermore, this isn’t just a few key people. Everybody is involved. The bartenders, the stateroom attendant, the dining staff, the quick service staff, the people at the drink station, and the lady dusting the stairwell all are involved. Everything feels like a five-star experience.