We are Crying Too
Just because someone belongs to the Gen Z generation, that doesn’t make them an expert in text language right away, and this conversation is a definitive version of that.
The only reason as to why this individual did not realize that when he said “add” the water delivery guy was talking about “address” is that the individual had to be living under a rock. Despite the fact that he is just a “water delivery guy,” he outsmarted the lady, in modern textual language, and we are here for it.