Look twice, cut once
More often than not, plastic packaging is unnecessarily hard to crack open. Our only solution is to whip out a pair of scissors and go to town. However, when doing so, it’s generally a good idea to see where you’re cutting. You can do this by flipping the package around in your hands before making the cut.
This person decided to go at it the no-look-see way and met very expected results. They succeeded in opening the package but at the cost of destroying the treasure within. Perhaps this person should stick to using a regular phone rather than a smartphone.